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What You’ll Do:
-To establish and enforce clear policies and procedures that govern contracting, invoicing, and payment of customer accounts, to include: o To issue all new invoices on a timely basis each month
-To minimize the level on accrued (uninvoiced) revenue by following up regularly with client services team to get client contracts in place and LPO’s issued
-Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices
-Negotiate payment plans and settlements with debtors, including fixing terms and conditions
-Make notifications in client accounts of interactions, such as payments or purchasing activities
-Reply promptly to client questions and concerns received by voicemail or via written communication o Establish and Initiate escalation procedures against debtors who evade or refuse repayment according to the terms and conditions
-Process unrecoverable debts, as in the case of bankruptcy, to be written off and archived
-Arrange for account statements to be forwarded to clients each month, updating records when necessary ithin a period of one month after the project is completed and any kind of margin deposit is refunded.
-To regularly report to the FD/CFO on collections, AR and Accrued aging and bank guarantees
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