Customer Service

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Strategy and Operations Manager

UAE-Dubai Permanent Negotiable
  • Develop processes to optimize the workflow
  • Be involved in defining the performance management system and cadence
  • Use data to inform decision making for increasing conversion of clients and improving their journey
  • Enhance customer experience by localizing the communication tools used
  • Partner with Product, Marketing, and Management teams to drive continuous innovation and launch new services and tools

Minimum 2 years of relevant experience in strategy, operations, or project management
Strong communication and presentation skills, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
Data-driven decision mentality and sound business judgment through excellent analytical thinking
Bias toward action and ability to thrive in ambiguous and fast-paced environments

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2107-244715
Salary: Negotiable
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Customer Service
Job Locations: UAE-Dubai
Job Types: Permanent

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Strategy and Operations Manager

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