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This business is a household name in NZ distributing market leading brands such as Breville, Nespresso Kambrook and Philips to customers all over the country. Are you their next Customer Service superstar? It is a busy role so being organised and onto it will be the key to your success and enjoyment.
What will you be doing?
Day to day you will be busy.
· Fielding a volume of inbound calls from retailers and consumers about a range of gorgeous kitchen products.
· Dealing with everything from product queries, warranties returns through to processing orders that come through via phone, email, and social media.
· Troubleshooting product issues and answering general queries
· Maintaining customer database
· General administration and follow up
What do you need?
· Solid customer service experience in either a call centre or office-based ordering processing customer service role
· Ability to build relationships over the phone.
· Skills in problem solving and thinking outside the square.
· Strong organisational skills and deadline orientated.
· Ability to handle a busy workload.
Why should I apply?
This is a wonderful environment where you will be welcomed with open arms as well get excellent training and support and benefits like car parking and staff buying privileges. The team work hard but also have a jolly good time!
Do not waste time, send your CV by applying below If you have any queries, please call Louise Tallentire on 09 968 8241.
Salt is acting as an Employment Agency in relation to this vacancy.
Upload your CV to our database.
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.