Marketing Operations Specialist

Singapore Temporary S$0.00 - S$7000.00 per month

Salt Talent Search is looking for Marketing Operations Specialist for a 12 months extendable contract role.

This is to support APAC & Japan , its is for someone who can partner with our global & regional teams to enable an amazing customer experiences through implementing best practice Marketing Operations initiatives.

What Will You do:

  • Collaborate closely with cross functional regional and global team on CRM projects, architecture, data flow, and processes
  • Assist with developing a strong cross functional virtual team that collaborates seamlessly across business units and key functions within the APAC & Japan Marketing and Sale teams while ensuring global to regional consistency and alignment.
  • Support the e2e Lead Management process including lead loading, routing., scoring processes. Manage Lead Survival project to optimize leads surviving to opportunity
  • Support CRM marketing modules including Campaign Management, Lead processes, workflow + governance & admin support for APAC & Japan teams.
  • Translate business user requests into use cases for global, technical and automation teams. Document and visualize requirements to ensure requests have a tangible, concrete deliverable that can be execute.
  • Support regional team priorities, engage global teams to ensure APAC is leveraging latest Best Practices with global systems & processes
  • Work with the reporting & insight team to ensure that marketing campaigns are accurately reflected in Marketing Management System & live campaign reporting.
  • Act as business data steward, record business rules, data standards and quality requirements and activities required on existing practice and recommend functional improvements to be feed into Global teams
  • Ensure Marketing business processes and data usage conform to institutional policies and government regulations (CAN-SPAM, GDPR)

What you need to succeed

  • 10+ years of experience in Marketing Operations, CRM (SFDC or Dynamics 365) & Data Quality roles projects managing campaign marketing, lead management & data quality processes.
  • Experience in CRM Databases, Campaign Management, Email, Web publishing, Data Quality/De-duplication tools & content tools, Ad technology and Analytical toolsets.
  • Other success attributes include being analytical, mature, results-oriented, meticulous, customer focused, computer literate and numerate.
  • Experience working in an enterprise organization supporting multiple tools, systems and processes.
  • Excellent spoken, written, presentation skills in English with ability to articulate an issue to both technical & business audiences as well as documenting key processes.
  • Good organizational agility, command skills and interpersonal skills to work effectively across functions and lines of business in a global virtual organisation.
  • Other success attributes include being analytical, mature, results-oriented, meticulous, customer focused, computer literate and numerate.
  • Experience/use of technology stack is an advantage.

Apply via the links below( CEI No: R1763696 | Licence No: 07C3147 )

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2201-250278
Salary: S$0.00 - S$7000.00 per month
Salary per: month
Job Duration:
Job Start Date: 21/02/2022
Job Industries: Business Support
Job Locations: Singapore
Job Types: Temporary

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