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As Researcher – Qualitative & Digital, you’ll be the subject matter expert in the agency, working directly with clients and fostering knowledge sharing across agency teams.
This is a short term contract role.
What you’ll do
· Lead qualitative research projects end-to-end from design to analysis & report; understanding client requirements, assimilating project needs, designing research questionnaires, conducting & moderating groups, delivering clear findings, analysis & actions.
· Conduct ecosystem audits, exploring the role, priority and interactions of channels & journey touchpoints across offline and online channels, including owned websites, digital and social media platforms.
· Client-facing, to liaise with clients to better understand their needs and ensure that work delivered is satisfactory
· Be able to articulate findings and analysis to lead workshops, brief UX/Creative/Tech teams, and ensure the outputs & development is in line with customer research findings
· Familiarity with exploratory, concept testing, UX interviews, Mobile app testing, Website design research
What you’ll need
· Experience as a qualitative & digital researcher
· Familiarity using digital and social platforms/tools to derive insights
· Experienced in developing reports, conducting workshops with senior clients & stakeholders
· Ability to think independently and collaborate in a team-oriented workplace
If keen, please apply to the opportunity..
CEI No: R1439162 / Licence No: 07C3147
Salt is acting as an Employment Business in relation to this vacancy.
Upload your CV to our database
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.