API Specialist

Salt Talent Search is looking to hire an API Specialist for a Big Technology client on a 12-month and extendable contract role.

What’s this role all about?

We are seeking a customer support extraordinaire who is passionate about helping customers resolve their issues, willing to improve our customer experience, and wants to make a positive impact on an emerging team. The ideal candidate is someone who has worked in a product customer support or tier one technical support environment within the technology or social media industry.

Responsibilities:

• 2-4 years of experience providing customer or enterprise support in a technical environment
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Understanding of REST API Methods and Webhooks
• Excellent communicator with the ability to clearly explain technical steps to a non-tech savvy audience
• Creative problem solver with excellent troubleshooting skills
• Experience with an API Testing tool (ie. POSTMAN, SoapUI, Advanced Rest Client)
• API support/management experience

If this role describes you, pls hit the apply button for a confidential discussion.

CEI No: R1659595 / Licence No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.