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Customer Success Manager

Singapore Permanent Negotiable

Who is it for?

Our client are providers of cloud based e-Commerce Platform and Omnichannel solutions. They are present in 28 countries and trusted by 40% of the top brands in the world

What you will do?

  • Be an E-Commerce Expert facing customers.
  • Guide customers and partners in planning, executing and measuring e-commerce programs and projects for various business models and company sizes
  • Develop joint business plans and lead health check points
  • Advocate internally for customers’, influencing processes and product decisions
  • Establish strong relationships with our customers’ middle to senior executives
  • Understand the customer’s business demands and proactively support solving questions and issues while leveraging our knowledge base whenever possible
  • Investigate the platform’s technical scenarios to address customer’s business and technical questions;

What you need to have?

  • A minimum of 3 years experience in various areas around E-Commerce
  • Experienced in solving business problems and quickly picking up new tools or skills;
  • Experience with PNL and business model;
  • Business savvy: to get close to customers,
  • Analytical
  • Tech savvy:
  • A strong communicator – both verbally and in writing
  • A strategic thinker
  • Able to work autonomously and has a very high level of energy
  • Able to work with multiple cross-functional groups

APPLY NOW and GET IN TOUCH!

If you are interested, APPLY NOW or send your Word-formatted CV to Tasnim Rangwala (tasnim.rangwala@xpand.sg)

(CEI No. R1879793 Licence No.: 07C3147)

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2011-195971
Salary: Negotiable
Salary per: annum
Job Duration:
Job Start Date: 15/01/2021
Job Industries: Technology
Job Locations: Singapore
Job Types: Permanent

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