Customer Success Manager

We are hiring Customer Success Manager for a world’s leading digital infrastructure client on a yearly renewable contractual role. Freshers are welcome to apply.

Description:

· Manages new and existing complex client installations, working cross functionally to deliver services in the agreed upon timeframe and according to client expectations.

· Responsible for owning and resolving a wide range of standard and non-standard client requests and account issues.

· Proposes and develops solutions cross functionally to solve non-standard client requests.

· Responsible for client satisfaction for a portfolio of clients measured via client surveys and other methodology.

· Understands clients’ footprint and contractual agreement.

Skills:

· At least 1 year of relevant working experience

· Collaborative personality and able to build strong personal relationships.

· Highly organized, with attention to detail and a dedication to resolving issues.

· Calm and effective under pressure. Able to remain professional in high stress situations.

· Able to plan, execute and manage high volumes of work.

If this sounds like your ideal next move, I want to talk to you! Reach out to me at jvenkataraman@welovesalt.com or apply via the posting

Salt is acting as an Employment Business in relation to this vacancy.