Incident Manager

Singapore Temporary Negotiable

Salt Talent Search is looking to hire Incident Manager for a 12 month extendable contract role


  • Act as an on-call Incident Commander, responsible for coordinating and managing incident resolution with a high level of efficiency, cross-functional collaboration, and accuracy, while collaborating with a global and diverse set of stakeholders, including Product, Policy, and Legal.
  • Identify and classify incidents based on customer and operational impact.
  • Perform technical risk analysis and govern resolution decisions
  • Articulate technical issues in a meaningful way to both engineers and executive level management
  • Provide timely and accurate incident communication updates to key stakeholders
  • Collaborate and maintain relationships with all resources associated with incident response
  • Conduct/participate in enterprise-wide drills to prepare for and ensure efficient incident response and drive best practices
  • Execute on and deliver complex operational projects involving a wide range of stakeholders.

What Do You Need:

  • Incident management experience, specifically with critical incident command
  • Software Engineering/Development/Technical Program Management experience
  • ITIL, PMP, Six Sigma with demonstrated application or significant related experience
  • Advanced understanding of modern productivity tools such as G-Suite, Slack, and Jira
  • Experience with monitoring and analysis tools such as Datadog, Splunk
  • Background and understanding of the challenges in a global, distributed, always-on business that is continually evolving
  • High Degree of ownership in all matters within IT infrastructure and root cause analysis
  • Proven ability to manage complex tasks
  • Track record of identifying gaps, gaining support and leading to completion

HOW to apply:

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out on for more details. ( CEI No: R1763696 | Licence No: 07C3147 )

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2208-258110
Salary: Negotiable
Salary per: month
Job Duration:
Job Start Date: 19/09/2022
Job Industries: Technology
Job Locations: Singapore
Job Types: Temporary

Here are some related jobs


Upload your CV

Upload your CV to our database

    Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

    Contact us

    Cookie Consent×

    Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.