Support Specialist

Technology

Singapore Temporary / 12 Negotiable

Xpand is looking for Looking for a Support Specialist to join one of my clients, based in Singapore

This is a 12 contract role.

In this role: You will work closely with product and technical experts and will be required to continuously learn about product and services.

What YOU will Do:

  • Willingness to understand and articulate complicated and technical systems to customers
  • Product troubleshooting,
  • Triage and escalation of product issues and bugs
  • Project management and analyzing partner support trends and feature requests.
  • Work across multiple internal teams and manage multiple escalations simultaneously

What you MUST have:

  • Experience in Product troubleshooting OR enterprise APIs a plus but not required
  • Passion for cutting-edge technology, customer service, and fast paced work environment
  • Excellent communication and customer service skills required in order to provide clear and thorough responses to top-tier partners in a timely manner

The ideal candidate will have experience in providing world class technical support .

If you or someone you know is interested in this role then please share CV on kanupriya.damani@xpand.sg asap

Licence: 07C3147

CEI: R1439162

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2008-193498
Salary: Negotiable
Salary per: annum
Job Duration: 12
Job Start Date: 12/10/2020
Job Industries: Technology
Job Locations: Singapore
Job Types: Temporary

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