Voice Engineer

Salt is looking to hire a ‘Voice Engineer’ for a leading Risk and Investment management business to own the design, development, delivery, and experience of Unified Communications System platforms.

The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community.

Job Responsibilities

· Work with vendors, clients, carriers and technical staff on implementation, optimization and security of Cisco Unified Communications system. This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, Voice gateways and all other Unified Communications application.

· Ensuring overall technical capabilities, stability, and performance. Provide direction recommendation, design, and implementation for Cisco UC systems.

· Research, analyse, recommend, and implement new software, hardware, tools, systems, and processes to provide state-of-the-art collaboration experience.

· Identify opportunities for expanding the use, feature, and functionalities of the existing system

· Stay updated with the industry trends, new product and services, security issues, and any other information related to the UC system

· Develop and maintain user guides, technical guides, project plans and any other system related documentation for respective system.

· Implementation and support for 3rd party integration with the Cisco UC systems.

· Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.

· Carry out security review of infrastructure and applications

Job Qualifications

· Ideally CCIE Collaboration/Voice Certified, however CCNP Collaboration/Voice will be considered Experience Designing UC Solutions

· Experience working with CUCM, Unity Connection, Cisco Session Management Edition,

· Experience working with Cisco Voice Gateways (ISR G2 / 4K), CUBE

· Experience working with MGCP, H.323 and SIP implementation within voice network

· Experience in troubleshooting Voice routing and call quality issues.

· Deep knowledge for Advanced CUCM Dial Plan Experience of 3rd part application integration with CUCM.

· Knowledge of advanced Cisco voice troubleshooting and resolution.

· Ability to work independently with little supervision and/ or direction.

· Ability to develop and implement technology projects.

· Ability to establish and maintain effective working relationships with a diverse group of people, including internal clients and external vendors.

· Knowledge of Voice recording system and IPC Trading system is a plus, Knowledge of Cisco UCCE is a plus

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out on nagarwal@welovesalt.com for more details.

(CEI No: R1223390 | License No: 07C3147)

Salt is acting as an Employment Business in relation to this vacancy.