Strategy & Planning

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Digital Strategist

Strategy & Planning

UAE-Dubai Permanent Up to AED25000.00 per month

Role:

The role focuses on understanding the client’s business requirements and conceptualizing an experience strategy from a digital perspective – Costumer Journey Mapping, Deliverables

  • Help clients understand, envision and articulate “digital” as a strategy aligned with their business KPIs
  • Be the voice of the customer for the client, passionately understanding and speaking on behalf of the customer as you transform the digital customer experience.
  • Convert rich and varied insights, research and analytics into actionable Experience principles, proposition and roadmap.
  • Use and champion Design Thinking ensuring that every project starts with customer needs, strategy and a well-defined problem to solve.
  • Collaborate with Data, UX/UI designers and provide them direction to ensure strategy principles get translated into the sound UX.
  • Develop user personas to help explain the user, needs, experiences and identify areas of improvement based on qualitative and quantitative research.
  • Validate the desired project outcomes
  • Support the Business Development team during pitches and proposals

Skills:

  • A problem solver with a consultative mindset and pro-active approach towards work
  • A seasoned synthesizer and an integrated thinker who desires to make the complex clear.
  • A people person who can collaborate and persuade.
  • Quick on your feet, steady under pressure and able to adapt to changes.
  • Highly organized, self-directed and detail-oriented.
  • Comfortable with user research, Design Thinking, and Digital experience design
  • Excellent presentation skills. Exceptional verbal and written communication skills.
  • Strong facilitation skills and presence. Confident and compelling storyteller by nature.
  • Capable of finding and organizing issues, and provide the solution
  • Logical thinking ability and creativity

Qualifications:

  • Bachelors or Master’s degree in a relevant field (business, design, consulting, strategy) with a minimum of 8 years work experience
  • 4 or more years of experience in human centered design, service design, design research, business design, or customer experience projects
  • Demonstrated experience as a client-facing consultant
  • Have created and delivered customer journey maps
  • Experience conducting customer and stakeholder interviews
  • Previous consulting experience
  • Strong understanding of digital landscape
  • Experience in any traditional design discipline (Product Design, Graphic Design, Interaction Design)

Salt is acting as an Employment Agency in relation to this vacancy.

Job Reference: JO-1901-144616

Salary: Up to AED25000.00 per month

Salary per: Month

Job Duration:

Job Start Date:

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