Customer Engagement Manager

Salt is partnering with a global design and marketing firm looking to bring on a Customer Engagement Manager to support a global customer focused team, leading solutions to accelerate innovation and drive business results!

Responsibilities:

• Manage and develop communications with prospect and new partnerships and lead generation of customers.
• Ensure smooth onboarding processes.
• Present and report data from PowerBI dashboards monthly as well as a weekly business review.
• Provide support to the analyst relations team.
• Be the point of contact for stake holder engagements.
• Improve processes by identifying errors and initiating solutions.
• Ensure activities and procedures are up to operational standard.

Qualifications:

• 3+ years B2B sales experience, enterprise experience is a plus.
• Strong knowledge of the B2B sales process.
• Excellent client presentation skills at director level.
• Full lifecycle engagement experience.
• Influence and drive cross functional collaboration.
• Highly skilled at interpreting data to inform strategy and provide insights.
• A customer service mindset when working with stakeholders .
• Proficiency in Microsoft Teams, PowerPoint, Excel, SharePoint, PowerBI and MSX.

Salt is acting as an Employment Agency in relation to this vacancy.