Account Manager – Spanish

This role is with our client, a global Social Engagement platform. *MUST Speak Spanish*

Your main goal is to deliver hands-on client support to ensure customer satisfaction that leads to platform adoption and account growth.

Responsibilities

Seeking an experienced digital services professional who can ensure the following outcomes for every client:

• Maximum usage of the platform mapped to business needs
• Client renewals and continued adoption of new products and services
• Establish relationships built on trust with every new partner
• Smooth transitions from enablement to training to on-going success
• Tracking and communicating platform inefficiencies both internally and client facing
• On-going training support and ad hoc training sessions

Skills

• 2-4 years of experience in enterprise software account management or sales, or digital and social account management at a brand or agency
• Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Twitter, YouTube, Instagram, LinkedIn)
• Direct experience in working with or for social media management software is preferred
• Fluent in Spanish

Salt is acting as an Employment Agency in relation to this vacancy.