A series C funded fast-growing SaaS-Enabled marketplace platform that is revolutionizing the beauty and wellness industry. Founded in 2015 it is growing its presence in Vancouver, Canada! The firm has expanded globally across 6 offices and currently today has users in over 120 countries, set to be a Unicorn by 2022. To support their expansion, we are seeking an energetic, determined, and dynamic Partner Success Manager/ Business Development Manager in Vancouver!
BDM role responsibilities:
- Reporting directly to the Head of Sales
- Actively meet sales targets and KPIs
- Role is purely focused on 100% new business development
- Calling on key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate) Willingness to travel to tradeshows or other events as needed
- Present, promote and sell products and services through product demos to prospective and existing Partners
- Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM as well as serve as a lead point of contact for partners on all commercial activities
- Perform cost-benefit and needs analysis with existing/potential Partners in order to align our solutions to their needs and business objectives
- Provide feedback to management about ongoing trends in the industry
- Analyzing effectiveness of outbound campaigns & scripts
What we are looking for in BDM role:
- 2+ years of solid B2B sales experience with a track record of success have high business acumen and love solving business challenges
- Experience with Saas, online marketplaces, or payment platforms is highly desirable
- Experience with consultative sales methodologies is an asset
- You are driven, results oriented and have a fantastic work ethic
- You are a true hunter and relationship builder
- Organized: you can multitask, prioritize and manage time effectively
- Excellent written and verbal communication, presentation, and interpersonal skills, as well as strong customer service skills
- Have high business acumen and love solving business challenges
- You are naturally curious and have a desire to continually grow and develop
- You are self-motivated, take initiative, and are comfortable working in a dynamic, fast paced environment given the start-up nature of the business
PSM role responsibilities:
- Liaison for partners on all commercial activities
- Take ownership of assigned accounts, support partner on-boarding and help drive SaaS platform adoption
- Optimize listing content and availability competitiveness on the marketplace to maximize conversions
- Effectively analyze reports, execute plans on increasing monetized revenue generated from existing accounts
- Handle complex implementation processes and adhering to KPIs
- Solution orientated to ensure best practices are carried out both internally and externally
- Support efforts to constantly develop and improve processes when working with partners
- Contribute to the development of new product features by collating merchant feedback received
- Identify up-sell and cross sell opportunities and collaborate internally to create additional value for merchants
What we are looking for in PSM role:
- University degree and 2-3 years relevant professional experience in partner success/account management in the internet, software or e-commerce sectors
- Excellent written and verbal communication, presentation, and interpersonal skills
- Self-starter with a customer service-oriented approach
- Ability to adapt and achieve targets in a dynamic, fast paced working environment
- Experience with online marketplaces or SaaS platforms is desirable
- Ideally a keen interest in the Beauty and Wellness industry
What we offer
- We offer a competitive salary and uncapped commissions as well as an opportunity to fast track your career path at our rapidly expanding technology startup
- Working with a passionate, young and dynamic team in a fun work environment
- Health & dental benefits
Salt is acting as an Employment Agency in relation to this vacancy.
Job Information
Job Reference: JO-2110-247645
Salary: Negotiable
Salary per: annually
Job Duration:
Job Start Date: 10/25/2021
Job Industries: Customer Success
Job Locations: Vancouver
Job Types: Permanent
Job Skills: Account Management, beauty and wellness, Business Development, SaaS, startup