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Partner Program Manager

Toronto Permanent $50000.00 - $60000.00 annually + plus additional benefits

Partner Program Manager – Toronto Based

My client is an exciting and fast-growing global Software as a Service (SaaS) start-up that aims to simplify the online delivery process for restaurants. The company was founded in 2018 and now has more than 180+ employees. They have developed an amazing delivery services platform that connects all food ordering and delivery channels for restaurants.

They are looking for a Partner Program Manager to be responsible for the success of their white label and re-seller programs. Your focus will be managing the relationship with a small number of partners who sell, bill, onboard and support their platform, all while putting in place the programs and systems that will allow for scaling.

What you will be doing

  • Project managing the roll-out of new white label partners, which includes coordination of sales enablement, billing, onboarding & support training and the product.
  • Collaborating with the product team to ensure integration success with white label partners.
  • Writing internal and external documentation and running subsequent training on the white label partnership work-flows.
  • Training the white label partner-customer success & support teams to enable their duty of onboarding and supporting the platform.
  • Identifying and aligning with key stakeholders within the white label partnership through regular check-in meetings.

Job requirements

  • 2-5 years experience in the industry of retail and SaaS software or fintech.
  • You can approach new prospects and transform them into satisfied customers.
  • You are convincing with professional communication and negotiation skills.
  • You work in a structured, organized, and goal-oriented way.
  • You are entrepreneurial and an analytical thinker.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2106-201765
Salary: $50000.00 - $60000.00 annually + plus additional benefits
Salary per: annually
Job Duration:
Job Start Date: ASAP
Job Location:
Job Industry:
Job Industries: Customer Success
Job Locations: Toronto
Job Types: Permanent
Job Skills: Analytics, Project Management, SaaS, Sales Enablement

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Partner Program Manager

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