A series C funded fast-growing SaaS-Enabled marketplace platform that is revolutionizing the beauty and wellness industry. Founded in 2015 it is growing its presence in New York, NY! The firm has expanded globally across 6 offices and currently today has users in over 120 countries, set to be a Unicorn by 2022. To support their expansion, we are seeking an energetic, determined and dynamic Partner Success Manager in New York!
The role responsibilities:
- Liaison for Spanish speaking partners on all commercial activities
- Take ownership of assigned accounts, support partner on-boarding and help drive SaaS platform adoption
- Optimize listing content and availability competitiveness on the marketplace to maximize conversions
- Effectively analyze reports, execute plans on increasing monetized revenue generated from existing accounts
- Handle complex implementation processes and adhering to KPIs
- Solution orientated to ensure best practices are carried out both internally and externally
- Support efforts to constantly develop and improve processes when working with partners
- Contribute to the development of new product features by collating merchant feedback received
- Identify up-sell and cross sell opportunities and collaborate internally to create additional value for merchants
What we offer
- We offer a competitive salary and an opportunity to fast track your career path at our rapidly expanding technology startup
- Working with a passionate, young and dynamic team in a fun work environment
What we are looking for:
- SPANISH SPEAKING: 2-3 years relevant professional experience in partner success/account management in the internet, software or e-commerce sectors
- Excellent written and verbal communication, presentation, and interpersonal skills
- Self-starter with a customer service-oriented approach
- Ability to adapt and achieve targets in a dynamic, fast paced working environment
- Experience with online marketplaces or SaaS platforms is desirable
- Ideally a keen interest in the Beauty and Wellness industry
Salt is acting as an Employment Agency in relation to this vacancy.
Job Information
Job Reference: JO-2207-257626
Salary: Negotiable
Salary per: annually
Job Duration:
Job Start Date: 8/15/2022
Job Location:
Job Industry:
Job Industries: Customer Success
Job Locations: New York
Job Types: Permanent
Job Skills: Account Management, beauty and wellness, Customer Success, SaaS, startup