My client is looking for a Senior UX Specialist to deliver consistent UX across all the customer facing channels. Manage a portfolio of channels, leading the user-centered design, and UX solutions. The position reports directly into the Head of Experience and is held accountable for the UX across all customer facing channels.
Create coherent design strategies at a conceptual and architectural level, while at the same time solving key micro-interactions and detailed interaction behaviours.
Manage and conduct customer research, A/B testing, customer validation and usability testing as you develop user journeys, wireframes and prototypes to present your concepts to Stakeholders.
Collaborate with designers, product managers and business stakeholders to find the balance between what is viable for the business, and desirable for our customers.
Collaborate with technical leads to design innovative and engaging user experiences within platform constraints and technical limitations.
Grow our digital engagement through new and existing eCommerce channels based on customer insights and omnichannel strategies.
Present and share your work in a compelling and convincing way in front of key stakeholders.
Manage multiple projects and if needed mentor less experienced designers.
Lead channel and project UX from customer-centred design processes to recommend improvements in the product lifecycle and functional processes.
Bachelor degree/ three year diploma or equivalent experience relevant to the job requirement
Experience and proven success in user centered design and UX tools (5-8 years)..
Proven track record of successfully launching new mobile product features (5-8 years)
Please send your Profile and any work to firstname.lastname@example.org
Salt is acting as an Employment Agency in relation to this vacancy.
Job Start Date:2021-03-01
Job Locations:Cape Town
Job Skills:Product Design, User Experience, User Interface