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SNR UX Specialist

My client is looking for a Senior UX Specialist to deliver consistent UX across all the customer facing channels. Manage a portfolio of channels, leading the user-centered design, and UX solutions. The position reports directly into the Head of Experience and is held accountable for the UX across all customer facing channels.

Job Objectives

  • Create coherent design strategies at a conceptual and architectural level, while at the same time solving key micro-interactions and detailed interaction behaviours.
  • Manage and conduct customer research, A/B testing, customer validation and usability testing as you develop user journeys, wireframes and prototypes to present your concepts to Stakeholders.
  • Collaborate with designers, product managers and business stakeholders to find the balance between what is viable for the business, and desirable for our customers.
  • Collaborate with technical leads to design innovative and engaging user experiences within platform constraints and technical limitations.
  • Grow our digital engagement through new and existing eCommerce channels based on customer insights and omnichannel strategies.
  • Present and share your work in a compelling and convincing way in front of key stakeholders.
  • Manage multiple projects and if needed mentor less experienced designers.
  • Lead channel and project UX from customer-centred design processes to recommend improvements in the product lifecycle and functional processes.


  • Bachelor degree/ three year diploma or equivalent experience relevant to the job requirement


  • Experience and proven success in user centered design and UX tools (5-8 years)..
  • Proven track record of successfully launching new mobile product features (5-8 years)

Please send your Profile and any work to

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Job Information

Job Reference: JO-2011-195374
Salary per: month
Job Duration:
Job Start Date: 2021-03-01
Job Industries: Creative
Job Locations: Cape Town
Job Types: Permanent
Job Skills: Product Design, User Experience, User Interface

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