Operations Manager

Operations Manager

You will be accountable and responsible for:

• Financial responsibilities as they need to scope, raise cost estimations for clients and raise PO’s for suppliers.
• Media budget management and facilitation of spend tracking and payments.
• Financial analysis of services rendered against SOW’s.
• Estimating agency time and deliverables.
• Pricing agency services.
• Cohesive processes for all aspects of the business.
• Managing team resourcing, current and future planning.
• Understanding of the industry in relation to the products and services rendered by the agency.

What’s Expected of you

• Deadline management and communicating this to all stakeholders up and down the business
• Conduct a daily morning meeting to go over items/tasks assigned and due for the day and determine if there are any roadblocks
• Communicate any issues with the team
• Conduct weekly job status meetings to gather and share information with GM and the rest of the team
• Initiate new jobs for the client and create timelines and tasks for the work to be done (future planning)
• Review the timeline with the Account Executive to get client approval
• Submit job to accounting for invoicing when appropriate, this includes:
• CE’s
• PO’s
• BI’s
• IO’s
• Credit Notes
• Manage the workflow management system (chase) this includes:
• Job bags
• Chase management reports
• Resource planner

• Chase management (flagging any issues and getting them resolved by tech support)  Content proofing
• Process updates
• Problem solving staff issues on a daily basis
• New employee induction
• HR liaison for any issues arising with the centralised HR team & the GM
• Ensuring all reports have gone out to clients by the relevant departments
• Doing whatever is needed whenever it is needed – filling in if people are sick or on a tight deadline and managing expectations of clients and internal partners.
• Timesheets for chase and measuring timings

Salt is acting as an Employment Business in relation to this vacancy.