Operations Manager

Operations Manager

You will be accountable and responsible for:

  • Financial responsibilities as they need to scope, raise cost estimations for clients and raise PO’s for suppliers.
  • Media budget management and facilitation of spend tracking and payments.
  • Financial analysis of services rendered against SOW’s.
  • Estimating agency time and deliverables.
  • Pricing agency services.
  • Cohesive processes for all aspects of the business.
  • Managing team resourcing, current and future planning.
  • Understanding of the industry in relation to the products and services rendered by the agency.

What’s Expected of you

  • Deadline management and communicating this to all stakeholders up and down the business
  • Conduct a daily morning meeting to go over items/tasks assigned and due for the day and determine if there are any roadblocks
  • Communicate any issues with the team
  • Conduct weekly job status meetings to gather and share information with GM and the rest of the team
  • Initiate new jobs for the client and create timelines and tasks for the work to be done (future planning)
  • Review the timeline with the Account Executive to get client approval
  • Submit job to accounting for invoicing when appropriate, this includes:
  • CE’s
  • PO’s
  • BI’s
  • IO’s
  • Credit Notes
  • Manage the workflow management system (chase) this includes:
  • Job bags
  • Chase management reports
  • Resource planner
  • Chase management (flagging any issues and getting them resolved by tech support)  Content proofing
  • Process updates
  • Problem solving staff issues on a daily basis
  • New employee induction
  • HR liaison for any issues arising with the centralised HR team & the GM
  • Ensuring all reports have gone out to clients by the relevant departments
  • Doing whatever is needed whenever it is needed – filling in if people are sick or on a tight deadline and managing expectations of clients and internal partners.
  • Timesheets for chase and measuring timings

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2101-197229
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Marketing
Job Locations: Cape Town
Job Types: Contract

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