Product Manager (eCommerce Apps)

Marketing

My client is looking for an experienced Product Manager who has worked on Mobile App development. They are a retail company looking at taking things “mobile” as well.

Responsibilities:

· Develop eCommerce business requirements and document these enhancements and developments from a strategic business perspective.

· Drive business requirements and product feature definition for each product portfolio to ensure a seamless end-to-end digital customer experience

· Define and assign features to specific releases to meet key business objectives and serving customer expectations

· Serves as key integration point with Technology development, business process, architecture and business leadership

· Provides product vision and direction for digital experiences that drive consumer engagement, reinforces the brand, and ultimately grows and improves the omnichannel experience

· Establishes and monitors customer satisfaction and other KPIs to define the success of our digital experiences; identifies and lead efforts to analyse results and continuously improve our performance through product improvements

· Continuously improve product engagement through active customer development and testing

· Understand changing consumer trends to apply strategies and product roadmaps that deliver added value

· Generates new product ideas, researching and analyzing for feasibility and business impact

Required skills:

· Graduate degree / three-year diploma or equivalent experience in commerce, engineering or marketing

· 6+ years’ experience in product management in an Agile environment

· Experience in customer-facing digital products (e.g. retail Apps) and/or retail merchandising

· Advanced level knowledge and experience in launching new products, developing product roadmaps & functions, specifications, conducting customer research, and facilitating user testing

· Strong sense of design; passion for the customer and exceptional user experiences

· Entrepreneurial mindset with the ability to build strong data-driven arguments, prioritize with business strategy in mind, and evangelize projects to build consensus with the teams (Online Traders, Brand Marketing, etc.)

· Team player with a track record of building strong, cross-functional working relationships focused on team performance, rather than on individual success

· Excellent communication skills; decisive, succinct, and collaborative

This position is EE/AA preferable.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2007-192022
Salary:
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Marketing
Job Locations: Cape Town
Job Types: Permanent

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