Senior Account Manager

Our client is an agency situated in Durban, and they engage consumers by creating systems, digital platforms and brand campaigns that work, using effective strategy and design. They work closely with their clients to help them achieve a fully digital business by building digital platforms and create brand experiences that grow audiences, drive eCommerce and generate leads. Through our elaborate integrated marketing approach, they create digital marketing campaigns that reach the intended target audience, inspire action and deliver ROI.

They are currently looking for a seasoned Senior Account Manager who is primed and ready for the next level and is looking for a fresh and exciting environment to do so in. The duties and responsibilities of this role include, but are not limited to, the below:

Client Management:

• Being familiar with the nature of clients’ products, business culture and competition and understanding the possibility of changes or improvements to these
• Establish and maintain productive communication between the Client and the Agency
• Maintain a good relationship and close contact with the senior Client personnel

Account Management:

• Assist in the delivery of services to the Client
• Co-ordinate and manage all Agency services to the Client
• Ensure a smooth and timeous workflow of activities directed to the Client
• Provide recommendations and analysis/reporting to the Client

Financial Management:

• Ensure that Client accounts are correct and delivered on time
• Collect signed quotes and Purchase orders
• Ensure all Finance related documentation (Signed client CEs, PO’s and supplier invoices etc) is available for each job

Work Procedure:

• Administer all day-to-day activities, at a more senior level
• Delegate administrative responsibilities to Account Executives / Junior Account Managers (if applicable) and provide oversight on this
• Ensure a smooth and timeous internal workflow
• Work with other departments to ascertain timetables, pursue estimate approval and follow the project through actual production and final presentation
• Ensure that the Agency’s actions are in line with agreements, procedures and budgets, and reflect a unified and agreed point of view
• Take the initiative in completing tasks which will assist the team

Reports:

• Maintain and write work status reports
• Write contact reports and forward these to the Client within 48 hours after every meeting
• Monthly activity reports
• Provide recon reports on projects (in collaboration with PM’s)

If you feel that this opportunity has described you, then APPLY NOW!!!

Salt is acting as an Employment Agency in relation to this vacancy.