Business Analyst: Checkout & Customer Self Service

Technology

Business Analyst (Checkout & Customer Self-Service)

Reporting to the Product Team Lead

Responsibilities:

  • To analyse and understand project scope and core objectives
  • Lead requirements elicitation workshops with stakeholders to define high level business requirements
  • Assist stakeholders to prioritize the requirements
  • Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs.
  • Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
  • Proactively communicate and collaborate with project team to analyse information needs and functional requirements to deliver the following artefacts as needed:
    • Business/functional requirement specification
    • Wireframes
    • Workflow / process flow diagrams
    • Data Model/s
    • Obtain sign-off on the specifications
  • Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed.
  • Setting timelines, driving project schedules and leading cross-functional development teams from design through to release.
  • Be the liaison between the business and the engineering team.
  • Project manage the implementation of selected project initiatives.
  • Review the test plan and test scripts to ensure quality and coverage.
  • Performing user acceptance testing.

Attributes Required:

  • Solutions-oriented, can-do attitude and high energy
  • Strong analytical and critical thinking, using data to inform decisions
  • Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
  • Ability to present ideas succinctly, in writing and verbally
  • Versatile and with an appetite to learn by doing
  • Ability to handle multiple competing priorities in a fast-paced environment

Qualifications & Experience:

  • A bachelor’s degree in Information Systems or Computer Science preferred.
  • A minimum of 3 years’ experience in business analysis or a related field.
  • Excellent verbal and written communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2006-190674
Salary:
Salary per: annum
Job Duration:
Job Start Date: 2020-08-01
Job Industries: Technology
Job Locations: Cape Town
Job Types: Permanent

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