Business Analyst: Checkout & Customer Self Service

Business Analyst (Checkout & Customer Self-Service)

Reporting to the Product Team Lead

Responsibilities:

• To analyse and understand project scope and core objectives
• Lead requirements elicitation workshops with stakeholders to define high level business requirements
• Assist stakeholders to prioritize the requirements
• Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements
• Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs.
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Proactively communicate and collaborate with project team to analyse information needs and functional requirements to deliver the following artefacts as needed:
  • Business/functional requirement specification
  • Wireframes
  • Workflow / process flow diagrams
  • Data Model/s
  • Obtain sign-off on the specifications
• Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed.
• Setting timelines, driving project schedules and leading cross-functional development teams from design through to release.
• Be the liaison between the business and the engineering team.
• Project manage the implementation of selected project initiatives.
• Review the test plan and test scripts to ensure quality and coverage.
• Performing user acceptance testing.

Attributes Required:

• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
• Ability to present ideas succinctly, in writing and verbally
• Versatile and with an appetite to learn by doing
• Ability to handle multiple competing priorities in a fast-paced environment

Qualifications & Experience:

• A bachelor’s degree in Information Systems or Computer Science preferred.
• A minimum of 3 years’ experience in business analysis or a related field.
• Excellent verbal and written communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals

Salt is acting as an Employment Agency in relation to this vacancy.