Technology

That job has expired. Here are some similar roles:

Operations Associate

This position reports to the Operations Manager.

Responsibilities:

  • Support the greater operations structure in running the day to day trade operations of the business. This includes Operations as well as Customer Services.
  • Ensure that the business platform is able to trade optimally by managing and implementing processes that focus on correct system settings and the functioning of the following:
    • Delivery area mapping and delivery distance settings
    • In-app visibility of products and their ability to take orders
    • Payment platform status
    • Delay alerting thresholds and order capacity management
    • Trading times
  • Work to optimize operational processes across the business to drive growth and improve efficiency.
  • Provide insights into failures and drive operational improvements with the account management teams.
  • Work to facilitate performance improvement of various teams in the business through detailed analysis, identification of operational weaknesses, process development and innovation.
  • Assist and closely collaborate with the account management, support and customer services teams.
  • Monitor and troubleshoot payment related issues
  • Support the business with market and competitor analysis.
  • Contribute to operational and customer facing product decisions through data driven insights
  • Support with the daily investigation of order exceptions, along with the compilation of reports on operational failures and customer complaints.
  • Manage operational emergencies and system failures.

Attributes Required:

  • Strong analytical ability supported by solid Excel skills.
  • Ability to identify areas of improvement.
  • Advanced ability to use logic and common sense to arrive at conclusions.
  • Willingness to buy into the requirements of a fast paced start-up environment
  • Ability to verbalize as well as visualize findings and results.
  • Enterprising spirit and ability to take ownership of tasks.
  • A strong interest in e-commerce.
  • Strong team player.

Qualifications & Experience:

  • Relevant tertiary qualification in commerce or engineering.
  • 1-3 years work experience in an operations, finance or consulting environment.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2012-196177
Salary:
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Technology
Job Locations: Cape Town
Job Types: Permanent

Here are some related jobs

×
UK

Upload your CV

Upload your CV to our database.

  • This field is for validation purposes and should be left unchanged.

Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

Contact us

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK