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Regional Customer Analytics Manager

Web Analytics

Singapore Permanent S$72000.00 - S$84000.00 per annum

About the Role

As a Regional Customer Analytics Manager you will be responsible for capturing, analysing and generating insights for overall customer journey mapping. You will also be responsible for developing a customer scorecard, set kpi, metrics and protocols on how to acquire data and use it optimise customer experience. The successful candidate will also be responsible for communicating and presenting insights and recommendations to various stakeholders within the organisation.

About You

You must be curious and passionate about data and what it can do for an organisation. To be successful in this role you must have at least a Bachelor’s degree or equivalent in related fields with at least 5 years experience in CRM/CLM / BI. A background with Market Research and Consumer Profiling is a plus. You must be proficient in using SQL, Tableau, and or experience with working with BI/Analytics software platforms to be considered for the role.

Job Reference: JO-1706-123949

Salary: S$72000.00 - S$84000.00 per annum

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