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CRM Manager – Luxury Fashion

Insights & CRM

City of London Permanent £50000.00 - £60000.00 per annum + Bonus + Benefits

CRM Manager – Luxury Fashion – London

I am looking for a CRM Manager to join a luxury fashion retailer based in London. You will be joining this business at an impressive stage of growth who are genuine market leaders. Within this entrepreneurial team, you will be responsible for the execution of CRM Strategies and implementing targeted customer retention programmes.

CRM Manager Responsibilities

  • Manage and develop CRM Executives, proactively planning and managing resource
  • Design and deliver the CRM Strategy with the Head of Insight and Analytics
  • Provide reporting and analysis of the marketing campaigns
  • Manage the relationship with the Email Service Provider (ESP) and ensure the platform is optimised
  • Recommend new CRM ideas to Senior Stakeholders
  • Plan and deliver CRM marketing strategies based on commercial objectives and implement creative, cost-efficient campaigns, cross channel to drive quality subscriber growth and repeat customers
  • Develop and enhance the DM activities for the business

CRM Manager Requirements

  • Previous experience of managing and developing a CRM team
  • Passion for the luxury fashion market
  • Experience in using and managing ESP systems
  • Experience presenting CRM strategies to stakeholders
  • Background in Email, SMS, DM and Digital campaigns
  • Excellent communication skills, with the ability to meet deadlines
  • Educated to degree level within relevant subject

Keen on finding out more? Apply to mchristie@welovesalt.com

Job Reference: JO-1608-89321

Salary: £50000.00 - £60000.00 per annum + Bonus + Benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

Job Industry:

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